Contemporary HR issues Blog #7 - What are the most important HR issues facing your organization today?

Employee engagement & motivation

Success of an organization is depending on the behavior of its employees. There are several facts which decide the behavior of an employee. Most common factors affect the behavior of a person is explained in MARS model. According to MARS model there are four factors (Motivation, Ability, Role perception & Situational factors) which influence the behavior of a person.

If any of these factors is low employees will not reach the expected performance level. (McShane & Glinow, 2016)

(Figure 1)

According to MAS model, motivation has a direct impact on behavior of an employee. Motivation can be described as employee enthusiasm to perfectly perform work related activity. (Heathfield, 2017) One of the most common problem organizations face presently is employee engagement & motivation.

Employee engagement & motivation has a close relationship. Both employee engagement & motivation is important for the people management strategy of the organization.

There are three dimensions in employee engagement called as,

• Intellectual engagement - Thinking to perform the job even better.
• Affective engagement - Having a positive feeling about the job.
• Social engagement - Taking the opportunity to discuss work related improvements.

(CIPD, 2017)

There are several things that an organization should be concern on employee engagement & motivation.

·       Organization should support employees to shape their job by making their own decisions.

·       Employees should have a proper way to raise their concerns.

·       Organization should treat employees fairly & equally.

·       Proper communication policy is required to provide information to employees.

·       Vision & purpose should be clearly communicated to employees.

By having a motivated & engaged work force an organization will be able to have happier & healthier work environment, improved performances, higher productivity, customer satisfaction, innovation, staff retention & higher efficiency. (CIPD, 2017)

References

CIPD, (2017). Employee engagement and motivation: Understand the concept of employee engagement and learn how to build an engaged and motivated workforce

Available at https://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/factsheet

(Accessed: 9^th June 2018 at 10.45PM)

Heathfield, S. M. 2017. You Need to Know What Motivation Is – Really.

Available at: https://www.thebalance.com/what-is-employee-motivation-1918108

(Accessed: 9^th June 2018 at 10.45PM)

McShane S. & Von Glinow M. 2016. M: Organizational Behavior 3rd edition. New York: McGraw-Hill Education.